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EIG Layoffs at BlueHost and A Small Orange

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Just in case for some reason you thought 2017 would be the year that things might make a positive turn around for employees of Endurance International Group and its hosting customers, it has been revealed that EIG is laying off staff at two of their offices.

Orem, UT (BlueHost, HostMonster, and JustHost)

On January 19th, 2017, employees at BlueHost in Orem, UT were informed during a meeting that their office was closing. Some of the audio from the meeting was made available in a reddit post titled: Bluehost customer support and sales being relocated (audio link here).

The layoffs are affecting 440 employees and are set to start in March with completion to be by October of this year. EIG is consolidating web hosting support from Orem, UT to their Tempe, AZ office, which already provides support services for other EIG brands including HostGator and iPage.

Update 02/01/2017: EIG is planning on adding 600 new positions and expanding their Tempe, Arizona office – Tempe Government Officials and Endurance Leadership Celebrate the 71,000 SQ. Ft. Expansion

Austin, TX (A Small Orange, Arvixe, and Site5)

The following week, on January 24th, 2017, layoffs were announced that affect approximately 90 customer support agents in the Austin, TX office that provides hosting support for EIG brands including A Small Orange, Arvixe, and Site5. Customer support in their other Texas office location in Houston will remain.

For employees that are losing their jobs at the Orem and Austin offices, EIG is offering severance packages that include the following:

  • 1 month salary
  • 2 weeks severance plus 1 week of additional severance pay for each year of employment
  • 3 months COBRA subsidy

Best of luck to everyone affected by these bottom line decisions.

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