VeeroTech Review

VeeroTech has been around since 2010 and offers shared, reseller and VPS hosting. They are based out of Raleigh, North Carolina and have had three different names through the years. Their original name was VopaHost, then in late-2012 it was changed to LiquiLayer, and finally they have been VeeroTech ever since mid-2013. They have a very solid reputation in web hosting/webmaster circles and after waiting way too long I finally signed up with Veerotech in late November 2015 (SSD Starter Plan). This was originally to host a Woocommerce site that never ended up being launched. Nevertheless, I installed the SSL certificate in cPanel and did some work setting up the site. I found that the speed was good and I tracked it’s uptime. I also ended up putting an add-on domain with a WordPress blog up months later and have been tracking its uptime as well.

Shared Hosting Plans

I opted for the SSD Starter plan which comes with 25GB storage and 2GB RAM. The next step up (SSD Business plan) reminds me of a semi-dedicated hosting plan although it’s not labeled as such. The SSD Business plan not only doubles the allotted amount of storage to 50GB but also doubles the RAM from 2GB to 4GB.

Support Staff – Fast and Knowledgeable

I’ve only opened two support tickets and both were replied to by the same support team member (Mark). His response time was impressive and I was satisfied with his replies.

The first ticket I had trouble trying to install a Let’s Encrypt SSL for an add-on domain so I submitted a ticket with the error message I got in cPanel. I received an initial reply within 9 minutes followed by some back and forth with all responses from support within minutes. Ultimately after 40 minutes (8 replies back and forth) Mark just ended up installing the Let’s Encrypt SSL for me.

For the second ticket I had received a downtime notification email and noticed some MySQL issues on the rl09 server. Mark replied 17 minutes later explaining that there was a mySQL process that had to be restarted and was inaccessible for a few moments.

Me: Hello, Just wanted to let you know that there’s been some MySQL issues on rl09 server today just in case you are unaware.
Mark: Hello, This has already been resolved as of 15-20 mins ago. There was a mySQL process that had to be restarted and was inaccessible for a few moments.
Mark
VeeroTech Systems Account Management & Technical Support

Uptime Stats

There have been a few months with uptime missing the “99.9% guarantee”. I know some of the downtime was due to maintenance and routing issues with Level 3.

December 2015 – 100% Uptime (0 minutes of downtime)
January 2016 – 99.99% Uptime (6 minutes of downtime)
February 2016 – 99.94% Uptime (22 minutes of downtime)
March 2016 – 99.96% Uptime (16 minutes of downtime)
April 2016 – 99.83% Uptime (72 minutes of downtime)
May 2016 – 99.9% Uptime (45 minutes of downtime) – Maintenance notice about upgrading to DDOS filtering systems on May 1st and mySQL process had to be restarted May 26th.
June 2016 – 99.97% Uptime (6 minutes of downtime)
July 2016 – 99.86% Uptime (61 minutes of downtime)
August 2016 – 99.98% Uptime (7 minutes of downtime)
September 2016 – 99.91% Uptime (39 minutes of downtime) – Unable to connect because of routing issue with Level3.
October 2016 – 100% Uptime (0 minutes of downtime)
Updated on 04/23/2017 to report uptime for the months of November – March shown below.
November 2016 – 100% Uptime (0 minutes of downtime)
December 2016 – 99.91% Uptime (38 minutes of downtime)
January 2017 – 100% Uptime (0 minutes of downtime)
February 2017 – 99.86% Uptime (56 minutes of downtime) – Network outage / router and switch failure.
March 2017 – 99.99% Uptime (4 minutes of downtime)
Updated on 08/24/2017 to report uptime for the months of April – July shown below.
April 2017 – 100% Uptime (0 minutes of downtime)
May 2017 – 100% Uptime (0 minutes of downtime)
June 2017 – 100% Uptime (0 minutes of downtime)
July 2017 – 99.98% Uptime (5 minutes of downtime)
August 2017 – 99.98% Uptime (5 minutes of downtime)
September 2017 – 99.91% Uptime (0 minutes of downtime)
October 2017 – 99.93% Uptime (30 minutes of downtime)
November 2017 – 99.99% Uptime (4 minutes of downtime)
December 2017 – 99.67% Uptime (142 minutes of downtime) – Scheduled maintenance for critical systems upgrades (power & network).
January 2018 – 99.97% Uptime (10 minutes of downtime)
February 2018 – 99.99% Uptime (4 minutes of downtime)
March 2018 – 100% Uptime (0 minutes of downtime)
April 2018 – 99.98% Uptime (5 minutes of downtime)
May 2018 – 100% Uptime (0 minutes of downtime)
June 2018 – 99.95% Uptime (22 minutes of downtime)
July 2018 – 100% Uptime (0 minutes of downtime)
August 2018 – 99.85% Uptime (65 minutes of downtime)
September 2018 – 100% Uptime (0 minutes of downtime)
October 2018 – 100% Uptime (0 minutes of downtime)
November 2018 – 100% Uptime (0 minutes of downtime)
December 2018 – 100% Uptime (0 minutes of downtime)
January 2019 – 99.99% Uptime (3 minutes of downtime)
February 2019 – 99.99% Uptime (1 minute of downtime)
March 2019 – 99.99% Uptime (2 minute of downtime)
April 2019 – 100% Uptime (0 minute of downtime)
May 2019 – 100% Uptime (0 minute of downtime)
June 2019 – 99.97% Uptime (12 minutes of downtime)
July 2019 – 99.99% Uptime (2 minutes of downtime)
August 2019 – 99.99% Uptime (2 minutes of downtime)
September 2019 – 99.99% Uptime (2 minutes of downtime)
October 2019 – 100% Uptime (0 minutes of downtime)
November 2019 – 99.93% Uptime (30 minutes of downtime)
December 2019 – 100% Uptime (0 minutes of downtime)
January 2020 – 100% Uptime (0 minutes of downtime)
February 2020 – 100% Uptime (0 minutes of downtime)
March 2020 – 99.98% Uptime (6 minutes of downtime)
April 2020 – 99.99% Uptime (2 minutes of downtime)
May 2020 – 100% Uptime (0 minutes of downtime)
June 2020 – 100% Uptime (0 minutes of downtime)
July 2020 – 100% Uptime (0 minutes of downtime)
August 2020 – 99.99% Uptime (3 minutes of downtime)

Speed Testing Results

Loading speeds are fast! I’m on the VeeroTech rl09 shared server which is located in Raleigh, NC.

NYC Pingdom Speed Test — Load time: 463 milliseconds

Dallas Pingdom Speed Test — Load time: 720 milliseconds

Final Verdict

In using VeeroTech for almost a full year now I have found them to be well worth the price. Their loading speeds are fast and my interactions with staff have been great. I’m going to be renewing my plan at the end of November for another year and I’m confident that the quality of their hosting and responsiveness of the staff will persist through my second year with them.